Allen Rathey is president of InstructionLink/JanTrain Inc. of Boise, Idaho. He also serves as president of the Housekeeping Channel (HC), the Healthy House Institute (HHI) and the Healthy Facilities Institute (HFI). Rathey promotes healthy indoor environments and frequently writes and speaks on healthy cleaning and facility topics.
Our society’s love affair with cleaning based primarily on “surface” or “superficial” aspects might lead to short-term, unhappy and even “cheap” relationships between cleaners and customers.
Why is it that we focus on cleaning for appearance — how things look and smell — and then complain that our industry and profession gets no respect?
Since labor is the number one investment we make in cleaning, we ought to know what we are accomplishing during that time. After all, time is money, and labor is the real currency of cleaning.
A floor care expert shares his knowledge to help you sell safety to retail customers.