DENVER — Windsor
has announced the certification of their entire sales force, upper management and marketing department as Cleaning Industry Management Standard
(CIMS) ISSA Certification Experts
(ICE), according to a press release
Windsor''s upper management achieved CIMS ICE and ICE-Green Building (ICE-GB) certification at the 2010 ISSA/INTERCLEAN North America
trade show, and the remaining team members achieved certification at Windsor''s state-of-the-art Excellence Center training facility, the release stated.
Dave Frank conducted a one-day training and certification course where more than 60 Windsor employees successfully completed the ICE and ICE-GB certification, the release noted.
According to the release, CIMS applies to management, operations, performance systems and processes, and compliance with the Standard demonstrates an organization is structured to deliver consistent, quality services that are designed to meet the customer''s needs and expectations.
ICE-certified professionals have received comprehensive training on the elements of the Standard and are armed with the tools necessary to assist cleaning organizations in pursuing and achieving CIMS and CIMS-GB certification, the release added.