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Management And Training

Tuesday's Ask the Experts: Turnover rates

September 13, 2011
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Tuesday''s Ask the Experts question from a cleaning professional on the International Custodial Advisors Network (ICAN) "Ask the Experts" page: What is the average turnover rate for the commercial cleaning industry?

The answer:

Few in our industry seem to enjoy reporting on the turnover rates they experience. I looked at ours here at Krafft Cleaning and came up with a figure around 100%. That is a bit misleading as well because not all jobs saw a change in service technician in the last year. Some saw two or three. In some cases, we were glad to see them leave. Turnover in janitorial is caused by the same factor that leads to ... — Lynn E. Krafft, ICAN/ATEX editor

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