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Management And Training

May 2014 Raising Standards

Building On Quality

One cleaning industry principle that should be the cornerstone of your organization.

There is a reason why “Quality Systems” is the first principle listed in ISSA’s Cleaning Industry Management Standard (CIMS).


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Why Small Teams Win

Eight reasons why smaller groups can lead to the higher productivity.

Smaller teams are a good way to avoid wading through piles of unhelpful input while refereeing between people with conflicting agendas.


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April 2014 Facility Focus

Optimizing Performance, Productivity And People

How best practices, employee training and new technologies drive results in the Duke University Health System.

The environmental services group has adopted best practices in information access, cross-training, clean technology and human resources to optimize performance.


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No Posting Without A Plan, part 1

A structured road map to create and manage a successful social media program.

When using a scattershot approach to social media, organizations are missing out on major opportunities to engage with potential and current customers.


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