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Management And Training

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The Business Owner's Dirty Dozen, Part 1

Not-so-obvious tips to help small operations put clients first.

Anything that takes the focus off the customer can put fledgling businesses in harm’s way.


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October 2013 A Clean Sweep

Putting It In Writing

Boston Logan International Airport is making the commitment to the health and safety of its occupants contractual.

It is no longer acceptable to consider making a change to products that have less of an impact on the environment — it is practically a requirement.


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CM e-News Daily

CMI kicks off fall training

A class of cleaning professionals from across the United States was welcomed to the event led by Master Trainers Marion Ivey and Bill McGarvey.


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Bartering To Boost Cleaning Sales

In its simplest form, bartering involves an equal trade; one business swaps a good or service for another.


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September 2013 Training Tips

The True Value Of Training And Development

The measurable benefits of training result from many factors including relevancy, timeliness and tracking.

A comprehensive custodial training program brings measurable benefits to both your organization and its cleaning staff.


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September 2013 Feature 3

Workloading Creates Accountable Cleaning

Accurate and scientific calculations prove imperative when dealing with larger locations.

When it comes to smaller commercial facilities such as offices, building service contractors (BSCs) and facility managers (FMs) typically can estimate their cleaning needs, the amount of time it should take, how many workers will be needed, and with this information, an idea of how much the work will cost.


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August 2013 Let's Talk Shop

When Hiring New Cleaners, Consider Those With Special Needs

Hiring disabled employees benefits the individual, the organization and the community.

While training students with special needs for jobs in the cleaning industry took a little longer and required more effort, what they brought to the workplace made that time both productive and worthwhile.


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August 2013 Raising Standards

Choose The Right Time For Cleaning

How qualified operations can tailor their offerings to better meet customer needs.

Scheduling cleaning tasks and labor load at the right time for the building and its occupants results in cleaner buildings, optimized cleaning performance and healthier building occupants.


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CM e-News Daily

More Train the Trainer events on the horizon

We are over the half way mark in 2013 with Cleaning Management Institute's (CMI) Train the Trainer events.


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July 2013 Clean Sweep

It's Not Rocket Science

Ken Speece shows how his unconventional background was the perfect fit for the cleaning industry.