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Management And Training

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Seven Tips To Make Accountability Stick, part 2

If you and your employees have been lax about core values, it could have a lasting effect on your company.
Julie Miller and Brian Bedford
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If employees are not held accountable for little things, it can eventually lead to bigger, more damaging sins.


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Online Exclusive

Seven Tips To Make Accountability Stick, part 1

If you and your employees have been lax about core values, it could have a lasting effect on your company.
Julie Miller and Brian Bedford
No Comments

If employees are not held accountable for little things, it can eventually lead to bigger, more damaging sins.


Read More
CM e-News Daily

Minimum wage raised in 13 states

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While 13 states have increased or will increase the minimum wage for workers in 2014, 11 more states will consider minimum wage increases this year.


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January 2014 Contractor Success

There Is No Good Way To Manage People

But we have to try anyway.
Tron Jordheim
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“People are people,” the old saying goes, and everyone brings their own personal baggage with them to work.


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January 2014 Let's Talk Shop

It’s Not Just a Job, It’s a Profession

Attending conferences and other industry events can change the way you see your work.
Kevin Keeler
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As a manager of cleaning operations, working for the same organization and seeing the same people every day, it’s easy to lose sight of the big picture.


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January 2014 A Clean Sweep

Honoring High-rise Cleaning Efforts

The effort that staffs put forward to keep large properties up and running is often overlooked.
Amanda Martini-Hughes
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They’re one of the awe-inspiring parts of any major city: Skyscrapers and other large buildings that see people going in and out at all hours of the day.


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December 2013 Let's Talk Shop

Bigger Cleaning Budgets Can Lower Costs

In the health care market, inadequate cleaning and HAIs can increase spending by billions of dollars.
Kevin Keeler
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How could they invest so much in the medical center without recognizing the need for the highly qualified and well-trained environmental services workers required to clean it?


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December 2013 Raising Standards

Supply Chain Management

Following standardized steps can help cleaning organizations create efficiencies.
Dave Frank
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It’s not uncommon to see building service contractors and in-house cleaning managers juggling the procurement of products, tools and equipment from multiple suppliers and multiple locations.


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The Business Owner's Dirty Dozen, Part 2

Even more not-so-obvious tips to help operations put clients first.
Joseph and JoAnn Callaway
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Anything that takes the focus off the customer can put fledgling businesses in harm’s way.


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November 2013 Let's Talk Shop

Success Depends On How You Embrace Change

Change in the industry is inevitable, but with it comes opportunity.
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The world of cleaning is undergoing dramatic changes. How will you respond?


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