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Management And Training

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Phrases To Increase Staff Engagement, part 1

Connecting with employees to boost morale and motivation.

A few well-chosen words can help nurture employee relationships and help engagement blossom.


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May 2014 Anniversary

A History Of Increasing Efficiency

W. Marion Ivey explains how Cleaning Management Institute advances the industry.

How CMI's respected training and certification programs have helped the cleaning industry evolve.


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May 2014 Facility Focus

Linking HR And FM: Three Harmonious Habits

Forming a bond between these two important departments offers dividends.

It is critical for human resources (HR) and facility managers to work together both at a strategic and tactical level.


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Creating An Efficient Small Team

Suggestions for forming and nurturing a new team.

In today’s fast-evolving business climate, "two-pizza teams" can be your organization’s best strategy for success.


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May 2014 Raising Standards

Building On Quality

One cleaning industry principle that should be the cornerstone of your organization.

There is a reason why “Quality Systems” is the first principle listed in ISSA’s Cleaning Industry Management Standard (CIMS).


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Why Small Teams Win

Eight reasons why smaller groups can lead to the higher productivity.

Smaller teams are a good way to avoid wading through piles of unhelpful input while refereeing between people with conflicting agendas.


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Cleaning In The Community

Janitorial training takes off in The Town of Normal.

Finding a benchmark to provide staff the fundamental and advanced knowledge required to succeed as professionals.


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Five Innovation Killers

Disruptive behaviors and patterns that can thwart innovative thinking.

Today, the ability to freely and consistently generate fresh, new thinking is crucial for every operation.


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Staff As A Publicity Asset

Finding employees that assist in recruiting and drive business.

Appreciated and motivated employees can be one of the best weapons in your company wide publicity arsenal.


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April 2014 Facility Focus

Optimizing Performance, Productivity And People

How best practices, employee training and new technologies drive results in the Duke University Health System.

The environmental services group has adopted best practices in information access, cross-training, clean technology and human resources to optimize performance.


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