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Management And Training

July 2014 Let's Talk Shop

Giving And Taking Advice

Interaction between industry old-timers and newcomers benefits everyone.
Kevin Keeler
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Reaching back into your past can help you reach out to new employees who could benefit from your words of wisdom.


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CM e-News Daily

CMI's Train the Trainer at The Ohio State University

Phillip Lawless, Editor
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Each cleaning professional will leave this event with a CMI trainer certification to begin administering the CMI Custodial Technician Certification course.


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Online Exclusive

Improve Results With A Hands-off Approach

A little distance will let an owner see the big picture, test ideas.
Ginny Grimsley
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Business owners need distance for perspective, and the best way to create that is by knowing how to delegate duties to employees.


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June 2014 Lets Talk Shop

Formulating The Request for Proposal

A five step development process to help ensure great cleaning service.
Judy Gillies
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If you are a facility manager whose cleaning is outsourced, chances are at some point you will need to develop a Request for Proposal, or RFP, for competitive pricing on your cleaning services.


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June 2014 Contractor Success

Joining A Group Purchasing Organization

Pooling the purchasing power of service contract companies to create discounts.
Terry Sambrowski
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Negotiated savings with vendors leaves building service contractors and businesses more time to focus on other tasks.


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June 2014 Anniversary

Now ... The Next 50 Years

Moving from trial and error to training and value.
Don Aslett
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'The publication provided what the industry was missing by gathering with the contractors, manufacturers and distributors and getting resources and information out to all of us.'


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Online Exclusive

Seven Steps To Hire 'A Players'

A motivated, energized staff is the key to company-wide success.
Richard J. Bryan
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Sometimes, the best employees can be found in the strangest of places.


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Online Exclusive

Phrases To Increase Staff Engagement, part 2

Connecting with employees to boost morale and motivation.
Dottie DeHart
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Running a business is about reaching and motivating each employee so that they care about contributing to your organization’s ultimate success.


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Online Exclusive

Phrases To Increase Staff Engagement, part 1

Connecting with employees to boost morale and motivation.
Dottie DeHart
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A few well-chosen words can help nurture employee relationships and help engagement blossom.


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May 2014 Anniversary

A History Of Increasing Efficiency

W. Marion Ivey explains how Cleaning Management Institute advances the industry.
Phillip Lawless
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How CMI's respected training and certification programs have helped the cleaning industry evolve.


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