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CMM Online Exclusive

A Manifesto For Cleaning Industry Wisdom

It is time to stop putting the proverbial cart before the horse if we are to consistently achieve healthy cleaning outcomes.

Why is it that we focus on cleaning for appearance — how things look and smell — and then complain that our industry and profession gets no respect?


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February 2013 Facility Focus

Cleanliness Equates To Fewer Sick Days

There is an undoubted connection between the cleanliness of an indoor environment, the health of occupants inhabiting the space and the productivity of the workforce therein.

Besides a person’s health, the cleanliness of a work environment has a direct effect on employee morale, productivity and attendance.


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Ask The Experts

ICAN/ATEX: What is the maintenance staff ratio for a medical clinic?

CMM Online Exclusive

Flawed Assumptions Of Performance Management

Although there is plenty of advice on performance management, actual results are often disappointing because of our tendency to make flawed assumptions.

While intentions are usually positive, research shows that managers and supervisors often encourage the exact behaviors their organizations or companies neither need nor want.


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Ask The Experts

ICAN/ATEX: How can I get into the international market?

January 2013 Feature 4

Distinct Floor Luster Enhances Property Appeal

Customers covet brilliant shine, but there is more to the appearance of hard surface floors than gloss alone.

It is commonly known that clean, well-maintained floors lead to a positive customer impression. For years, industry professionals have focused on a floor’s surface reflectivity, shine and gloss, but a positive impression is based on much more than that.


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January 2013 Contractor Success

Building Loyalty Through Consulting

Becoming your customers' cleaning consultant is a surefire way to increase your worth.

Many contractors and distributors have become their customers’ “experts” when it comes to building maintenance — helping facilities managers lower overall operating costs, transfer to green cleaning strategies and become more sustainable.


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January 2013 Feature 2

Weather The Downturn With Tracking Technology

Tracking software can help any business operate more efficiently and save capital in the process.

Accurate information that provides a business owner with the ability to make immediate decisions about his or her operation is crucial.


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January 2013 Raising Standards

Piecing Together The Measurement Puzzle

Finding a place for measurement technology in your organization's management system.

Some cleaning organizations may see the value in using ATP-based monitoring systems to detect and measure ATP on surfaces as a method of ensuring facilities are being cleaned properly.


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January 2013 Letters And Views

Letters To The Editor

Insight from the JanSan industry.

Each month, we welcome readers to opine on the noteworthy — or even the trivial — aspects of their lives as JanSan professionals. The following is some of the correspondence we have received in recent weeks.


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