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Operations

June 2013 Contractor Success

The Affordable Care Act and Cleaning Businesses

ObamaCare is a reality; knowing how it will affect your business is imperative.

Cleaning industries are particularly affected by the Affordable Heathcare Act because there must be enough employees to service and clean accounts — this makes many businesses responsible for providing their employees with full healthcare.


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May 2013 Cover Feature

Jacks And Jills Of All Trades

An investment in education is an investment in people.

As cleaning’s importance and impact on health evolved, the professional JanSan industry elevated in status. With this attention and investment in interest now being paid to a once thought of mature industry — when thought of at all — a rejuvenation occurred.


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May 2013 Contractor Success

Path To Guest Satisfaction

The quartet of guest satisfaction is the foundation for receiving rave reviews about your hotel, motel, inn or hostel.

To meet evolving needs of the “connected customer,” hotels can build a strong online reputation by focusing on building the four pillars of guest satisfaction: image, cleanliness, safety and security.


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April 2013 A Clean Sweep

Success In A Man’s World

In a business largely dominated by men, Donna Alm found a place of her own and dominated it.

I feel it is most important to participate with content – not just words. On the other hand, it is important to stand firm in a discussion if you are convinced your principles are being challenged.


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April 2013 Feature 2

Change Is On The Floor

You may think you know a lot about cleaning and maintaining hard floors, but you haven't seen anything yet.

When it comes to excitement in the cleaning industry, floor care is center stage for cutting-edge innovation and technology.


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