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Operations

May 2013 Cover Feature

Jacks And Jills Of All Trades

An investment in education is an investment in people.
May 17, 2013

As cleaning’s importance and impact on health evolved, the professional JanSan industry elevated in status. With this attention and investment in interest now being paid to a once thought of mature industry — when thought of at all — a rejuvenation occurred.


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CM e-News Daily

Custodians save jobs, lose pay

May 15, 2013

The cost Vicksburg Community Schools custodians must pay for avoiding the district privatizing their jobs is a steep one.


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May 2013 Contractor Success

Path To Guest Satisfaction

The quartet of guest satisfaction is the foundation for receiving rave reviews about your hotel, motel, inn or hostel.
May 13, 2013

To meet evolving needs of the “connected customer,” hotels can build a strong online reputation by focusing on building the four pillars of guest satisfaction: image, cleanliness, safety and security.


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Cleaning For Health – The Hiring And Training Solution

May 1, 2013
Assuming you have attracted and hired the right people, it is vital to train them well.
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AFFLINK honored for distribution excellence

April 24, 2013

AFFLINK has been awarded The President's Club for Distribution Excellence Award for 2012 from Atlanta-based Georgia Pacific.


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April 2013 A Clean Sweep

Success In A Man’s World

In a business largely dominated by men, Donna Alm found a place of her own and dominated it.
April 8, 2013

I feel it is most important to participate with content – not just words. On the other hand, it is important to stand firm in a discussion if you are convinced your principles are being challenged.


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April 2013 Feature 2

Change Is On The Floor

You may think you know a lot about cleaning and maintaining hard floors, but you haven't seen anything yet.
April 6, 2013

When it comes to excitement in the cleaning industry, floor care is center stage for cutting-edge innovation and technology.


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April 2013 Contractor Success

Assessing And Optimizing The Value Of Your Business

When preparing to sell your business or ready it for acquisition, it is important that you evaluate your assets and optimize the entity's worth.
April 5, 2013

Every business owner should get an official business valuation early in their company’s growth stage, and follow that with the development of a business optimization plan well in advance of considering a sale.


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April 2013 Tackling Trouble Areas

The Procurement Conflict

Weighing the importance of cost savings through outsourcing against the value a good or service provides.
April 5, 2013

The outsourcing question has grown from a discussion solely about cost savings to the idea of how outsourcing can support my performance goals and the strategic vision of a company for growth.


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CMM Online Exclusive

Cleaning For Appearance Is The Problem

A treatise against the superficial nature of perceived cleanliness.
March 18, 2013

Our society’s love affair with cleaning based primarily on “surface” or “superficial” aspects might lead to short-term, unhappy and even “cheap” relationships between cleaners and customers.


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