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Business

CM e-News Daily

WFBSC's Keynote Addresses focus on technology, economics

Rich DiPaolo, editorial director
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Building service contractors and prominent cleaning professionals from over 20 countries are attending this year's event.


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CM e-News Daily

Hotel chain honors housekeeping supervisor

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This housekeeping supervisor enriches the community by partcipating in volunteer work involving area schools and parks.


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No Posting Without A Plan, part 2

A structured road map to create and manage a successful social media program.
Neal Schaffer
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Today, consumers are using social media to convey their thoughts, opinions and queries.


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CM e-News Daily

Sizing up social media

Phillip Lawless
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Opinions on the validity and value of social media sites can differ from business to business, manager to manager.


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No Posting Without A Plan, part 1

A structured road map to create and manage a successful social media program.
Neal Schaffer
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When using a scattershot approach to social media, organizations are missing out on major opportunities to engage with potential and current customers.


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Calculating Return On Investment For Equipment Purchases

William R. Griffin
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Return on investment (ROI) is also known as the payback period and is often expressed in a period of time, such as weeks, months or years.


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Finding The Best Cleaning Apps

Tablet and phone applications made for today’s mobile cleaning managers.
Phillip Lawless
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For cleaning professionals, there are numerous apps available that can make portable electronics potent tools of productivity.


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January 2014 Cover Story

Battling Budget Pressures

Training proves imperative when cleaning budgets plummet.
Phillip Lawless
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As the cleaning and maintenance industry enters a new year, it is faced with a number of intimidating market challenges.


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Employee Fraud: What To Look For

Chuck Gallagher
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Managers and owners should be alert for unsettling warning signs and the basic components of unethical behavior.


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The Business Owner's Dirty Dozen, Part 2

Even more not-so-obvious tips to help operations put clients first.
Joseph and JoAnn Callaway
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Anything that takes the focus off the customer can put fledgling businesses in harm’s way.


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