On May 21, 23 of the school districts' custodial staff completed aCleaning Management Institute (CMI) training program initiated four years ago.
As cleaning’s importance and impact on health evolved, the professional JanSan industry elevated in status. With this attention and investment in interest now being paid to a once thought of mature industry — when thought of at all — a rejuvenation occurred.
To meet evolving needs of the “connected customer,” hotels can build a strong online reputation by focusing on building the four pillars of guest satisfaction: image, cleanliness, safety and security.
I feel it is most important to participate with content – not just words. On the other hand, it is important to stand firm in a discussion if you are convinced your principles are being challenged.
Many managers, supervisors and owners are unsure how to determine if their cleaners are meeting expectations and whether or not their customers’ demands are being fulfilled.
The outsourcing question has grown from a discussion solely about cost savings to the idea of how outsourcing can support my performance goals and the strategic vision of a company for growth.