I feel it is most important to participate with content – not just words. On the other hand, it is important to stand firm in a discussion if you are convinced your principles are being challenged.
Many managers, supervisors and owners are unsure how to determine if their cleaners are meeting expectations and whether or not their customers’ demands are being fulfilled.
The outsourcing question has grown from a discussion solely about cost savings to the idea of how outsourcing can support my performance goals and the strategic vision of a company for growth.
By diluting the negative stigmas surrounding the service industry, more people will feel energized about embracing the hands-on, technical roles that are at the core of American ingenuity.
There is a shift taking place in the industry; increasingly, building operators see clean facilities as an investment that both attracts and protects occupants and customers.
This changing of the cleanliness and hygiene guard occurs almost seasonally, and one has to wonder if our hiring practices are contributing to the turnover phenomenon.
Whatever strategy an entity decides to take will have a long-term impact on the business, either greatly affecting costs, productivity or both.
Process Cleaning for Healthy Schools (PC4HS) Founder Rex Morrison has presented the PC4HS 2013 Special Achievement Award for training excellence to Tom Pagh, facilities operations manager with Portland Public Schools (PPS).