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Staff

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A Team Approach To A Crisis Response

Planning out a proper response that includes employee and leadership cooperation.
Lucien Canton
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Decisions are best when informed by trusted advisers and implemented by capable people.


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January 2014 Contractor Success

There Is No Good Way To Manage People

But we have to try anyway.
Tron Jordheim
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“People are people,” the old saying goes, and everyone brings their own personal baggage with them to work.


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January 2014 Contractor Success

Background Screening For Quality Hires

Employers must make an informed decision to avoid hiring a 'walking lawsuit.'
Alfred Firato
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Every day people with criminal records, falsified educational credentials and other serious liabilities are hired by companies who fail to thoroughly check their backgrounds.


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January 2014 A Clean Sweep

Honoring High-rise Cleaning Efforts

The effort that staffs put forward to keep large properties up and running is often overlooked.
Amanda Martini-Hughes
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They’re one of the awe-inspiring parts of any major city: Skyscrapers and other large buildings that see people going in and out at all hours of the day.


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Employee Fraud: What To Look For

Chuck Gallagher
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Managers and owners should be alert for unsettling warning signs and the basic components of unethical behavior.


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Cleaning With Colors

Eric Gaudet
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Nearly all industries benefit from using colors to clean, including medical centers, hotels, restaurants, schools, daycares and nursing homes.


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December 2013 Bidding & Estimating

Where Is The Next Generation?

The cleaning industry may experience drastic changes.
William R. Griffin
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I was at the Institute of Inspection, Cleaning and Restoration Certification (IICRC) instructor’s symposium last month and a speaker asked the crowd of approximately 140 cleaning industry trainers to raise a hand if they were under 40 years old.


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Software Systems And Cleaning Operations

Expanding offerings and organizing scheduling using technological tools.
Candice Byers
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The Business Owner's Dirty Dozen, Part 2

Even more not-so-obvious tips to help operations put clients first.
Joseph and JoAnn Callaway
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Anything that takes the focus off the customer can put fledgling businesses in harm’s way.


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October 2013 Let's Talk Shop

Proper Staffing Includes More Than Just Cleaning

In calculating or justifying staffing needs, you must account for both cleaning and non-cleaning time.
Kevin Keeler
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As cleaning professionals, one of the most difficult tasks we face is staffing our facilities, especially in a tough economy where every dollar counts.


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