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Training

April 2013 A Clean Sweep

Success In A Man’s World

In a business largely dominated by men, Donna Alm found a place of her own and dominated it.

I feel it is most important to participate with content – not just words. On the other hand, it is important to stand firm in a discussion if you are convinced your principles are being challenged.


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April 2013 Feature 2

Change Is On The Floor

You may think you know a lot about cleaning and maintaining hard floors, but you haven't seen anything yet.

When it comes to excitement in the cleaning industry, floor care is center stage for cutting-edge innovation and technology.


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April 2013 Let's Talk Shop

Quality Is Expected And Should Be Inspected

To accurately evaluate quality, you must first establish a baseline and then measure cleaning outcomes against your starting point in an unbiased, repeatable manner.

Many managers, supervisors and owners are unsure how to determine if their cleaners are meeting expectations and whether or not their customers’ demands are being fulfilled.


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July 2012 Maintenance Matters

The Maintenance Crisis

Stigmas must be dissolved if the shortage of skilled workers is to be overcome.

By diluting the negative stigmas surrounding the service industry, more people will feel energized about embracing the hands-on, technical roles that are at the core of American ingenuity.


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March 2013 Let's Talk Shop

Knowledge Is Power

Without knowledge, we place control in others' hands and lose our power to influence situational outcomes.

There is a shift taking place in the industry; increasingly, building operators see clean facilities as an investment that both attracts and protects occupants and customers.


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March 2013 Raising Standards

Resuscitating The Reality Of Revision

Assessing the impacts of the Patient Protection and Affordable Care Act on your business.

Whatever strategy an entity decides to take will have a long-term impact on the business, either greatly affecting costs, productivity or both.


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March 2013 Bidding And Estimating

Gazing Toward The Horizon

A brief on some of the hot topics facing contractors now and how they will affect business in the months to come.

As I travel the country performing third-party certification audits, I see the best of the best operations and organizations.


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March 2013 Clean Sweep

Enabling The Next Generation

When looking for the future of the facilities landscape, education will continue to play an important role.

Things are changing when it comes to chemicals, equipment and procedures and the facilitation of education surrounding these changes has become a mission of Staples Advantage, part of the business to business arm of Staples Inc.


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