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Training

April 2013 Feature 2

Change Is On The Floor

You may think you know a lot about cleaning and maintaining hard floors, but you haven't seen anything yet.
Bill Griffin
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When it comes to excitement in the cleaning industry, floor care is center stage for cutting-edge innovation and technology.


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April 2013 Let's Talk Shop

Quality Is Expected And Should Be Inspected

To accurately evaluate quality, you must first establish a baseline and then measure cleaning outcomes against your starting point in an unbiased, repeatable manner.
Judy Gillies
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Many managers, supervisors and owners are unsure how to determine if their cleaners are meeting expectations and whether or not their customers’ demands are being fulfilled.


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July 2012 Maintenance Matters

The Maintenance Crisis

Stigmas must be dissolved if the shortage of skilled workers is to be overcome.
Ashley Halligan
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By diluting the negative stigmas surrounding the service industry, more people will feel energized about embracing the hands-on, technical roles that are at the core of American ingenuity.


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March 2013 Facility Focus

The Standard For Commercial And Institutional Cleaning Services

Digging deep to find what GS-42 certification from Green Seal means for the professional cleaning industry.
Katherine Pickett
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GS-42 compiles industry best practices and standards regarding green cleaning, of which all commercial and institutional cleaning services — but especially BSCs — should be aware.


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March 2013 Let's Talk Shop

Knowledge Is Power

Without knowledge, we place control in others' hands and lose our power to influence situational outcomes.
Kevin Keeler
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There is a shift taking place in the industry; increasingly, building operators see clean facilities as an investment that both attracts and protects occupants and customers.


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March 2013 Feature 5

Circumspectly Creating A Culture Of Safety

Even more important than who, what, where and when, education on the why of safety training can make or break your efforts.
John Poole, Jr.
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Regardless of the excuses or rebuttals, the long and short of it is that we must train for safety.


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March 2013 Raising Standards

Resuscitating The Reality Of Revision

Assessing the impacts of the Patient Protection and Affordable Care Act on your business.
Jim Peduto Esq.
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Whatever strategy an entity decides to take will have a long-term impact on the business, either greatly affecting costs, productivity or both.


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March 2013 Bidding And Estimating

Gazing Toward The Horizon

A brief on some of the hot topics facing contractors now and how they will affect business in the months to come.
Bill Griffin
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As I travel the country performing third-party certification audits, I see the best of the best operations and organizations.


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March 2013 Clean Sweep

Enabling The Next Generation

When looking for the future of the facilities landscape, education will continue to play an important role.
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Things are changing when it comes to chemicals, equipment and procedures and the facilitation of education surrounding these changes has become a mission of Staples Advantage, part of the business to business arm of Staples Inc.


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Ask The Experts

ICAN/ATEX: How can I best train my employees?

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