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Training

June 2013 Lets Talk Shop

Give The New Person And Yourself A Chance To Succeed

In the changing world of cleaning, collaboration between veterans and newcomers is the key to success.

The new professionalism that has come to define the industry over the last few years requires different skill sets and has attracted new faces. More opportunities mean more executives crossing over from other industries, an increase in women at senior levels and a more diversified workforce in general.


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June 2013 Feature 2

Forming A Carpet Care Training Program

Training is an effective way to improve service and motivate employees.

Developing a consistent training program is one of the most effective ways to properly motivate employees and ensure proper techniques in the field.


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Ask The Experts

ICAN/ATEX: Where can I find information on how to properly train employees?

CM e-News Daily

Owen J. Roberts School District honors 2013 CMI grads

On May 21, 23 of the school districts' custodial staff completed aCleaning Management Institute (CMI) training program initiated four years ago.


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May 2013 Cover Feature

Jacks And Jills Of All Trades

An investment in education is an investment in people.

As cleaning’s importance and impact on health evolved, the professional JanSan industry elevated in status. With this attention and investment in interest now being paid to a once thought of mature industry — when thought of at all — a rejuvenation occurred.


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May 2013 A Clean Sweep

Taking The Necessary Steps

View ongoing training and education as an investment and your employees will continue to develop the skills they need to exceed.

Dedication to employee development is a clear sign that an organization is taking the right steps in preparing individuals for success and advancement.


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May 2013 Contractor Success

Path To Guest Satisfaction

The quartet of guest satisfaction is the foundation for receiving rave reviews about your hotel, motel, inn or hostel.

To meet evolving needs of the “connected customer,” hotels can build a strong online reputation by focusing on building the four pillars of guest satisfaction: image, cleanliness, safety and security.


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Ask The Experts

ICAN/ATEX: How can I best train my employees?

April 2013 A Clean Sweep

Success In A Man’s World

In a business largely dominated by men, Donna Alm found a place of her own and dominated it.

I feel it is most important to participate with content – not just words. On the other hand, it is important to stand firm in a discussion if you are convinced your principles are being challenged.


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April 2013 Feature 2

Change Is On The Floor

You may think you know a lot about cleaning and maintaining hard floors, but you haven't seen anything yet.

When it comes to excitement in the cleaning industry, floor care is center stage for cutting-edge innovation and technology.


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