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Training

CM e-News Daily

Owen J. Roberts School District honors 2013 CMI grads

May 24, 2013

On May 21, 23 of the school districts' custodial staff completed aCleaning Management Institute (CMI) training program initiated four years ago.


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CM e-News Daily

Sign up for the 2013 IEHA Communications Module

May 20, 2013

IEHA has announced its new and updated "Communications Module" will be available in the summer of 2013.


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May 2013 Cover Feature

Jacks And Jills Of All Trades

An investment in education is an investment in people.
May 17, 2013

As cleaning’s importance and impact on health evolved, the professional JanSan industry elevated in status. With this attention and investment in interest now being paid to a once thought of mature industry — when thought of at all — a rejuvenation occurred.


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May 2013 A Clean Sweep

Taking The Necessary Steps

View ongoing training and education as an investment and your employees will continue to develop the skills they need to exceed.
May 14, 2013
May 2013 Contractor Success

Path To Guest Satisfaction

The quartet of guest satisfaction is the foundation for receiving rave reviews about your hotel, motel, inn or hostel.
May 13, 2013

To meet evolving needs of the “connected customer,” hotels can build a strong online reputation by focusing on building the four pillars of guest satisfaction: image, cleanliness, safety and security.


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CM e-News Daily

Gear up for Train the Trainer

May 2, 2013

If you haven't yet been able to attend a Cleaning Management Institute (CMI) Train the Trainer course, another opportunity is right around the corner.


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Ask The Experts

ICAN/ATEX: How can I best train my employees?

April 17, 2013
April 2013 A Clean Sweep

Success In A Man’s World

In a business largely dominated by men, Donna Alm found a place of her own and dominated it.
April 8, 2013

I feel it is most important to participate with content – not just words. On the other hand, it is important to stand firm in a discussion if you are convinced your principles are being challenged.


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April 2013 Feature 2

Change Is On The Floor

You may think you know a lot about cleaning and maintaining hard floors, but you haven't seen anything yet.
April 6, 2013

When it comes to excitement in the cleaning industry, floor care is center stage for cutting-edge innovation and technology.


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April 2013 Let's Talk Shop

Quality Is Expected And Should Be Inspected

To accurately evaluate quality, you must first establish a baseline and then measure cleaning outcomes against your starting point in an unbiased, repeatable manner.
April 5, 2013

Many managers, supervisors and owners are unsure how to determine if their cleaners are meeting expectations and whether or not their customers’ demands are being fulfilled.


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