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According to a recent Harris Interactive poll, as many as 94 percent of facility patrons are unwilling to return to an establishment if the restrooms are unsanitary; therefore, achieving a competitive edge begins with cleanliness.

Preparedness is elemental in executing a successful ice and snow removal plan; knowledge and training are keys to preparedness.

Soil removal over time (SROT) is a benchmarking concept that examines actual soil removal in a given period to realistically define productivity.

Although facility managers are not expected to predict weather patterns, these individuals must be on alert when it comes to seasonal trends and safeguarding their buildings.

Success stories pertaining to the cleaning and ongoing maintenance of hard surface floors as they relate to productivity, efficacy and sustainability.

A timeless discussion from December 2010 on the CMM Online Forum focused on the overuse of rock salt during inclement winter weather.