When the Douglas County School District (DCSD) in Western Nevada began looking at different ways to restructure its custodial department two years ago, Bill Blumenthal, custodial supervisor for the DCSD, saw an opportunity.
“The board was seeking to increase cleanliness while keeping the budget in line, and a lot of ideas were discussed,” Blumenthal said. “That''s when we first considered Process Cleaning for Healthy Schools®.”
Process Cleaning for Healthy Schools® successfully applies principles derived from W. Edwards Deming — the father of the modern quality movement — and the efficiencies of systems thinking for the K-12 school environment.
According to Rex Morrison, originator of Process Cleaning for Healthy Schools®, “It is based on the concept that the best way to clean is a system in which tasks are structured like a row of dominoes, so one step logically ‘falls'' toward the next.”
Morrison created the system nearly 10 years ago as a custodial supervisor in the Washoe County School District in Reno, Nevada, and it has saved that district more than $800,000 annually.
By design, Process Cleaning for Healthy Schools® is simple: In a classroom, for example, a custodian enters each night and performs 12 steps in order.
It is not the steps that make the system; it''s executing the steps in a specific, pre-determined order with specific methods and tools and with great consistency by every worker that makes Process Cleaning for Healthy Schools® work.
Process Cleaning for Healthy Schools® is the same night-to-night, custodian-to-custodian, and the work is relatively easy, boosting efficiency and eliminating wasted effort.
Process Cleaning for Healthy Schools® uses the same “domino” techniques to produce pristine results in restrooms.
Adenosine triphosphate (ATP) monitoring after Process Cleaning for Healthy Schools® has shown readings of “five to 10 in the restrooms,” Blumenthal said.
Deep cleaning is not left to chance, but scheduled by a map of the cleanable area divided into five parts, each color-coded to match a day of the week — Monday is blue, Tuesday is red, etc.
A service assessment log (SAL) tracks completion of deep cleaning functions.
Each morning, the supervisor checks the map to see which area should have received deep cleaning the night before and checks the SAL to see what duties were marked as completed.
He or she inspects a few areas at random to confirm both the daily cleaning and the designated deep cleaning were performed as scheduled.
The overall simplicity, repeatability and worker acceptance has made Process Cleaning for Healthy Schools® a success.
“We''ve seen some tremendous quality improvements and savings — in the six figures — since we implemented the program,” Blumenthal noted. “We have a system in place that makes it possible.”
A Shift In Thought
Process Cleaning for Healthy Schools® requires a willingness to rethink the traditional approach to cleaning, a strict adherence to the system and the buy-in of staff and management.
It also requires the ability to move beyond traditional equipment and adopt new technologies.
“Process Cleaning for Healthy Schools® is an ever-developing, ever-evolving system: If there''s a better way to do something, the system changes,” proclaimed Rex Morrison, director of the non-profit Process Cleaning for Healthy Schools (PCHS) Consortium, which was incorporated to provide resources for schools desiring to implement the program.
Process Cleaning for Healthy Schools® is built on five equipment and technology cornerstones:
“I am a 100 percent firm believer that we cannot do Process Cleaning for Healthy Schools® without backpack technology; it''s an integral part of the system,” Morrison stated. “We can clean glass 80 percent faster than we used to by using microfiber cloths. And, spray-and-vacuum? Ten years ago, we started working on a way to clean restrooms. We refined it until we could clean a restroom thoroughly in an average of two minutes per fixture. With spray-and-vacuum technology, we pared that down to one minute per fixture, and we back it up with ATP testing. We not only clean 50 percent faster, we reduce and can prove we reduce the amount of contamination in restrooms.”
Blumenthal says his staff was already using backpack vacuums and microfiber before the switch; he''s now working to deploy spray-and-vacuum systems in the high schools.
“When we went to Process Cleaning for Healthy Schools®, we upgraded our equipment as part of the commitment to the program. Spray-and-vacuum is the newest addition,” Blumenthal added.
Based on the national average, a custodian can clean 22,000 square feet of student and staff spaces in an eight-hour shift.
The combination of procedure and technology lets staff performing Process Cleaning for Healthy Schools® cover 27,000 to 30,000 square feet in the same time, accomplishing much more than a custodian working a traditional program.
“Eighty percent of expenditures for most school districts is on labor. To save labor, you have to adopt new technologies and new processes,” Morrison declared. “You''re not going to have to move one step faster or work one bit harder; you let the machines, chemicals and innovations — and the process — do that for you.”
Allen Rathey is president of InstructionLink/JanTrain Inc. of Boise, Idaho. He also serves as president of the Housekeeping Channel (HC), the Healthy House Institute (HHI) and the Healthy Facilities Institute (HFI). Rathey promotes healthy indoor environments, and writes and speaks on healthy cleaning and facility topics.