Cleaning & Maintenance Management Online

Waterless release 12.5

December 5, 2011

Survey of Facility Managers Regarding No-Water Urinal Systems

Reason for Installing Them: Water and Cost Savings

Vista, CA - A survey conducted in late October 2011 asked facility managers a variety of questions regarding no-water or waterless urinal systems.*

Forty-two managers who have waterless urinals installed in their buildings completed the survey. Most manage office buildings, while the others are responsible for universities and colleges.

The majority of the respondents (57 percent) indicated they have 10 or fewer no-water urinal systems; this was followed by managers with 10 to 50 systems (29 percent), and 14 percent responded that they have more than 100 waterless systems installed in their facilities.**

Their key reasons for installing waterless urinal systems were the following:

· Saving water and costs: 57 percent

· Wishing to “test the system”: 15 percent

· Trying to improve restroom hygiene: 14 percent

· Reducing restroom maintenance time and related costs: 14 percent

In recent years, some facility managers have complained that no-water urinals cause odor problems; however, this was not borne out in the survey.

Forty-three percent indicated they have “no odor problems” with the waterless urinals; 42 percent said any odor problems they experience are “no more than” those encountered with traditional urinals; 14 percent indicated they do have odor problems with the no-water systems.

“One of the things we were glad to see was [that the] overwhelming majority indicated their custodial workers were taught how to clean and maintain the waterless systems,” says Klaus Reinhardt, founder and President of Waterless Co., LLC.

“Although it is not much different than cleaning traditional urinal systems, training is essential to ensure the systems work properly.”

Finally, the respondents were asked to rate their overall experience with no-water urinals. A quarter of those surveyed indicated their overall experiences with no-water urinals had been less than satisfactory.

However, approximately 30 percent indicated their experiences were “satisfactory to good,” and forty-three percent took this a step further, indicating their experiences with waterless urinal systems had been “good to excellent.”

*Respondents were not asked what company made their no-water urinals so it is assumed they were manufactured by different manufacturers.

**All percentages are rounded up, and totals may not equal 100 percent

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Klaus Reichardt is founder and CEO of Waterless®, Co., Inc., manufacturer of No-Flush Urinals, Vista, Calif. Reichardt founded the company in 1991 with the goal to establish a new market segment in the plumbing fixture industry with water conservation in mind. Reichardt is a frequent writer and presenter, discussing water conservation issues. He can be reached at

About Waterless

Waterless® Co. Inc. has established a reputation as an innovative manufacturer, serving the building, plumbing, and janitorial industry for over 20 years. Based in Vista, Ca, Waterless Co. offers quality, innovation and expertise in water conservation and high efficiency products for building owners with a full line of Waterless No-Flush urinals, cleaning liquids, and cost saving accessories. Visit: