Cleaning & Maintenance Management Online

The 'new norm' of the cleaning industry

January 10, 2012

Michael Schaffer

CHICAGO — Michael Schaffer, a senior executive with Tacony''s Commercial Floor Care division and president of Tornado Industries and CFR Corporation, has seen many industry trends come and go, according to a press release.

Schaffer believes what is occurring now is the emergence of a "new norm" impacting the entire industry, the release stated.

"No one can argue that our industry is recession-proof any longer," said Shaffer.

"Many manufacturers and distributors have come to accept that the ways they conducted business before has changed forever. The companies that are prospering are those that have embraced these changes and are adapting to them," Shaffer added.

According to the release, Schaffer anticipates the following directions for the cleaning industry:

• Green cleaning will link hands with sustainability, especially concerning water; building service contractors (BSCs) will need to adopt cleaning methods that use less water.

• The industry will become more professional. Facility managers will expect BSCs to be CIMS certified, providing them the assurance they meet "best practices" training and standards.

• The "high shine" look facility managers once demanded for their floors is fading due to budget and environmental concerns. This is changing the market for traditional floor care tools, equipment and chemicals.

Click here to read the complete release.