Cleaning & Maintenance Management Online

The art of the perfect bid

July 26, 2012

CHICAGO — It probably comes as no surprise that more than 73 percent of the cleaning contractors in a recent survey said they base their bids on a combination of three factors, according to a press release.

Those factors include the square footage of the building; how much time it will take to clean the facility; and how many people will be necessary to service the location, the release stated.

According to the release, the survey also found that:

• Sixty-four percent of responders said they base their bids on what they are charging current customers and not necessarily on current rates charged by other cleaning contractors in their communities

• Forty-seven percent of responders said they do not ask customers how much they are currently paying for cleaning services; 40 percent said they sometimes ask; 13 percent said they always ask

• As to presenting their bids, 60 percent of responders said they make appointments with customers and hand deliver their bids; a third send bids via e-mail; the rest deliver bids using a priority or overnight delivery service.

“It is important for JanSan manufacturers to know as much as possible about how building service contractors operate their business, including the bidding process. This information helps us design the equipment BSCs need to stay competitive in the marketplace,” said Jolynn Kennedy, marketing director for Tornado Industries.

Click here to read the complete release.