Cleaning & Maintenance Management Online

Slip and fall incidences deter restaurant goers

March 8, 2012

CINCINNATI — To help restaurant operators better understand the implications of a slip and fall accident, Cintas Corporation conducted a survey to identify how patrons would react to such an incident, according to a press release.

The survey found that nearly one in three adults — or 60 million Americans — would be unlikely to dine out at a restaurant at which they knew someone had recently experienced a slip and fall accident, the release stated.

"We''ve always known that slip and fall accidents result in increased costs due to litigation or injury, but this research shows that the cost of an accident might be even greater than initially thought," said David Collette, director of marketing and strategy for Cintas Foodservice.

"Implementing a safe floor program not only mitigates hard costs and gives restaurant operators peace of mind, it can also offset potential long-term costs associated with lost business down the road," Collette added.

According to the release, each year, more than three million foodservice employees and over one million guests are injured as a result of restaurant slips and falls, according to the National Floor Safety Institute (NFSI).

A safe floor program helps reduce the opportunity for these accidents by providing restaurants with a program to protect, maintain and deep clean floor surfaces, the release noted.

Click here to read the complete release.