Cleaning & Maintenance Management Online

ServiceMaster Clean reflects on Pentagon cleanup

September 14, 2011

WASHINGTON — The tragic events of September 11 also marked an historic moment in the history of ServiceMaster Clean, according to a press release.

At its peak, over 300 ServiceMaster Clean owners, employees and home office staff were onsite working to restore the Pentagon, the release stated.

According to the release, ServiceMaster Clean employees worked 24 hours a day in 12-hour shifts and cleaned everything and even cleaned computers with toothpicks, digging at soot and dirt trapped in keyboards.

They also cleaned in areas where classified documents and other sensitive information had to be concealed from workers, and security concerns kept the company from being able to publicly announce the work they were doing, the release noted.

Over the course of the two months of being onsite, ServiceMaster Clean associates got to know the members of the security detail and many Pentagon employees who all knew someone who had been killed, the release added.

"We worked in offices that had heavy losses, and they talked about those people and their families. It was as if you knew those people," said Chris Caldwell, former owner of the Paris, Tennessee franchise who supervised the cleaning crews.

Click here to read the complete release.