Cleaning & Maintenance Management Online

Monday's Ask the Experts: Hiring & Staffing

August 2, 2010
Monday''s Ask the Experts question from a cleaning professional on the International Custodial Advisors Network (ICAN) "Ask the Experts" page: Are there any guidelines for required housekeeping staffing per sq. ft. for casinos? We are a 24-7 operation with heavy usage on the weekends and are responsible for all areas including carpet, tile, ceilings, and trash removal. The hotel and restaurants are not included in this equation.
The answer:
As with so many operations in this industry, any guidelines offered would likely lull you into a false sense of security when you apply them, simply because they may not fit your facility in the least.
I’ll suggest you do as competent an assessment as possible of your own operation and work from there. Time out the work, such as carpet cleaning, breaking it down for setup, cleaning, drying time, and any other tasks that are related to the service. Then, record the time in usable increments, such as for 100 sq. ft. or 1000 sq. ft.
How long did it take your crew or cleaner to cover the area selected? If you need to cover ... — Lynn E. Krafft, ICAN/ATEX editor
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