ManageMen and FEA release
May 5, 2009
SALT LAKE CITY – [May 4, 2009] – Facility Engineering Associates (FEA), a leading facility engineering and management consultancy, and ManageMen, a leading cleaning education firm, today announced an alliance designed to enhance the educational resources, best practices and reputation of facility managers throughout the world.
In the first alliance of its kind, ManageMen will assist FEA in helping their clients develop healthy, high-performing facilities through the use of the world’s first engineered and standardized cleaning process, Operating System 1 (OS1)®.
“Studies show that custodial costs account for up to 30 percent of a facility manager’s budget; however, many of our clients have no way to measure the efficacy of the cleaning performed in their facilities,” said Jim Whittaker, president of FEA. “The (OS1) system is an engineered approach to cleaning that enables superior service levels based on standardized tools and procedures. The course materials and program are the best I have seen.”
Specifically, the alliance will enhance the custodial services component of new diagnostics tools and performance indicator programs for FEA clients. Going beyond benchmarking best practices, these programs will enable facility managers to evaluate performance excellence through a qualified management framework so opportunities for improvement can be easily identified.
“While ManageMen provides an excellent program, they share our mission in working to elevate the reputation of the facility management industry,” added Whittaker. “We feel that the synergy and expansion of resources resulting from this alliance will achieve this goal while also helping us improve our customers’ bottom lines.”
Acknowledging that there are many industry organizations that offer best practices and benchmarking data for cleaning, Whittaker noted that it rarely provides facility managers with a good baseline for their own facility. However, when data is engineered by actual users of a system rather than third-party sponsors, it becomes authenticated and can be realistically applied within a facility.
“The significance of the (OS1) system is that it produces user-generated data,” said Ben Walker, Director of Special Services at ManageMen. “This is a great fit for FEA’s systems-approach to facility management. We are excited at the opportunities that exist as we work with FEA to educate facility managers about the systems they can integrate to increase operational performance.”