Cleaning & Maintenance Management Online

IEHA launches ICM Module

October 20, 2011

WESTERVILLE, OH — The International Executive Housekeepers Association''s (IEHA) Integrated Cleaning and Measurement (ICM) Module (Version 1.0) has launched at ISSA/INTERCLEAN North America 2011, according to a press release.

IEHA''s goal in developing the ICM Module is to provide IEHA members and cleaning professionals with the skills to expertly measure processes and practices, better the performance of their cleaning organizations as a whole and to position themselves for success, the release stated.

According to the release, ICM is an open-source system — owned and administered by the non-profit IEHA — that integrates measurement into cleaning processes to enable data-driven and verifiable improvements in cleaning outcomes through the use of measurement tools and well-chosen metrics.

"The open-source nature of ICM means the ICM Module itself should be a constantly changing and dynamic public document," said Beth Risinger, chief executive officer (CEO) and executive director of IEHA.

"The ICM Module exam will be strictly controlled, proprietary and updated every two years based on ongoing public improvement of the Module," Risinger added.

The five-unit draft ICM Module — which will provide the basis for a knowledge and skills-based measurement certification — consists of:

• Unit 1: What is ICM?
• Unit 2: The Importance of Measurement
• Unit 3: Types of Measurement
• Unit 4: Benefits of ICM
• Unit 5: ICM and the Cleaning Industry

Click here to read the complete release.