Cleaning & Maintenance Management Online

Hotel chain pays guests to forgo housekeeping services

February 5, 2010
WHITE PLAINS, NY — Further proof that many custodial operations are trying to "do more with less," one reputable hotel chain is offering perks to guests who opt out of housekeeping services being performed in their rooms, according to the Wall Street Journal.
As part of their "Make A Green Choice" program, Starwood Hotels & Resorts Worldwide Inc. is offering guests at many of their Westin and Sheraton brand hotels a $5 credit at any of the hotel''s restaurants or 500 Starpoints for each night they refuse housekeeping services, the story stated.
According to Bjorn Hanson, an associate professor at New York University''s Tisch Center for Hospitality, a high-end or luxury hotel''s estimated cost of cleaning a single hotel room is about $22 a day, including labor, laundering and wear and tear on linens.
Roughly 8 percent of guests at participating Starwood Hotels & Resorts locations are taking advantage of the program, the story noted.
The "Make A Green Choice" program is valid for up to three consecutive nights and is poised to save significant amounts of money, the story added.
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