August <I>CMM</I>: Verify. Validate. Value.
August 28, 2009
The August issue of Cleaning & Maintenance Management® magazine is now available online, featuring Dave Frank''s "Verify. Validate. Value." article.
Frank states that there is no such thing as a degree in cleaning management, but if there was, "the three Vs" would have to be a major part of the curriculum.
He notes that by mastering the three Vs, cleaning managers are positioned to maintain full-time employees (FTE) and service levels, gain more business as building service contractors and/or secure the viability of in-house operations as in-house cleaning managers.
Franks adds that at a minimum, cleaning managers should make a one-page list of bullet points, describing the ways in which cleaning provides value to the building and the organization, and share it with building executives and occupants.
According to Frank, even if managers lack a cleaning degree, they can do their homework to school their organization''s leaders.
David Frank is a 30-year industry veteran and the president of the American Institute for Cleaning Sciences. AICS is the registrar for the ISSA Cleaning Industry Management Standard (CIMS) certification program.
Click here to view the digital version of the August issue.
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