August <I>CMM</I>: Restrooms: Customer-driven Priorities
August 31, 2009
The August issue of Cleaning & Maintenance Management® magazine is now available online, featuring Vince Elliott''s "Restrooms: Customer-driven Priorities" article.
Elliott states that with few exceptions, most of us don''t consider the physical environment of the restroom appealing.
He notes that wall-mounted sinks and toilets and ceiling-mounted partitions can be more attractive and will simplify floor care and cleanliness.
Elliott adds that it''s more than just the appearance of a clean restroom: Customers want these areas to be "germ-free."
According to Elliott, fortunately, there are innovative organizations taking on the challenge to examine the health impact of cleaning, beyond appearance alone.
Vincent F. Elliott is the founder, president and CEO of Elliott Affiliates Ltd.of Hunt Valley, MD. He is widely recognized as the leading authority in the design and utilization of best practice performance-driven techniques for janitorial outsourcing and ongoing management. Visit www.ealtd.com for more information.
Click here to view the digital version of the August issue.
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