Many cleaning professionals visit the International Custodial Advisers Network (ICAN) Ask the Experts page for insight and, every business day, we deliver advice to better help you perform your job.
When performing or creating a cleaning audit, how do you determine how many areas to audit?
Is it by sq. footage? If so, how many sq. ft. per area audited?
Friday’s Answer:A cleaning audit could collect and process data for worker productivity (sq/ft cleaned per hour), safety and OSHA conformance, itemized cleaning costs, best practices, product and equipment effectiveness, review for outsourcing or bringing back in-house services, or quality scores, among other things.
A quality inspection system could vary depending upon the frequency of inspections that you want to maintain.
Probably the most common frequency is once a month of all cleanable areas in a facility, or a minimum of one inspection per FTE (full-time equivalent) per month.
Time allotted can vary with the coverage. It will take longer to run an inspection with 25 or more items and a scoring of 1-10 then with a simple inspection of pass or fail for 10 items or cleaning tasks.
It’s not unusual to see government contracts of over 1 million sq/ft requiring a fulltime quality inspector.
This is to ensure conformance to contract.
One FTE QA person is usually able to inspect all of the employee’s quality performance once a month in that 1m sq/ft facility.
New workers might require ... Gary Clipperton, president of National Pro Clean Corporation
To read this response in its entirety, click here.