CHICAGO — FieldAware has announced the launch of the company's field service management blog to focus on various aspects of managing a field service business, according to a press release.
The new blog fills a noticeable gap in the field service automation industry and allows FieldAware to bring forward the voices of technicians and business owners of field service companies, the release stated.
According to the release, the blog will provide topical news, insights and observations covering a variety of topics, including trends in the application of technology to solve field management challenges and customer service through field workers.
A key highlight of the FieldAware blog is the use of real world stories that come from its diverse customer base about the daily challenges and accomplishments of field service, the release noted.
"We build out product around the needs of our customers," said Ray Cunningham, head of product development for FieldAware.
"It seems natural that we would relay the experiences of our customers and the industry leaders we work with through this communication platform," Cunningham added.
Click here to read the release in its entirety.