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Going above and beyond, in life and work

December 13, 2012

DETROIT, MI — Jacqueline Adams, rarely seen without a smile and looking much younger than the years she has behind her, is certainly not what comes to mind when you think of a custodian, according to The South End.

Jacqueline AdamsAdams, a Wayne State University (WSU) custodian for the past 17 years, looks more like a rapper to some, complete with several tattoos she keeps covered, except for one on her forearm that proclaims "family first," the article stated.

According to the article, Adams enjoys the predictability of her job, explaining that the routine of cleaning the floors that she is responsible for makes her day go by faster and making heading to work easy, except for the early mornings and the way some students leave the restrooms.

"Every morning, the fifth-floor men’s restroom is trashed. It’s like someone deliberately takes rolls of tissue and paper towels and throws them on the ground. They leave waste on the seats," said Adams.

Adams is the type of worker who goes above and beyond to help others and is always looking to do something more; not only does she do her regular janitorial duties, but she also offers a helping hand to set up for journalism functions and replace items that are worn out, the article noted.

Click here to read the article in its entirety.