New York State Industries for the Disabled (NYSID), Inc. hosted a two-day custodial best practices course in Albany, NY October 2-3. The class, taught by Charles “Mickey” Crowe, had around two dozen in attendance from around New York State. This course was designed for custodial operations; directors, project managers, senior and front-line supervisors, job coaches, quality assurance and trainers in the industry. The curriculum covers topics such as the Cleaning Industry Management Standards (CIMS) and other green building certifications, an overview of estimating, workloading, and managing bottom-lines. The Train the Trainer style was supported and CMI’s certification program was also discussed.
NYSID, NISH and the AbilityOne program have worked to provide employment opportunities for those with disabilities for decades. Through these programs and more than 600 participating non-profit organizations, their efforts have supported more than 50,000 career opportunities. Custodial Best Practices is a course designed to address current issues facing organizations and is one of many different programs available through these organizations. Cleaning Management Institute and Cleaning and Maintenance Magazine fully support their efforts and appreciate their dedication to helping drive education in our respective industries and many others.
“Mickey has been sharing his janitorial expertise to NYSID member agencies since 2007. NYSID is very appreciative of the partnering opportunities NISH provides to bring training to NYSID members in New York state. This session generated lots of positive feedback!”
Training and Information Program Coordinator
Mickey Crowe from NISH South Region is a recognized trainer, speaker and consultant within NISH and the building service contracting community. He is a Certified CMI Trainer, Building Service Executive, Registered Building Service Manager and ISSA Certification Expert. He focuses on custodial best practices for day-to-day operations, estimating, bidding, workloading, staffing, compliance, performance and improving productivity to assist the agency with increasing requirements from customers.