Cleaning & Maintenance Management Online

Study: Consumers continue to distrust cleaning chemicals

September 14, 2012

MARIETTA, GA — A global study from Underwriters Laboratories (UL) reveals that consumer distrust of chemical manufacturers is as strong as the manufacturers' belief that they are delivering safe, reliable and innovative products, according to a press release.

UL Environment, a business unit of UL, predicts that the wariness revealed in the study will influence industrial cleaning practices in healthcare, schools and other public buildings, the release stated.

According to the release, the UL study, "Navigating the Product Mindset," explores the connections and contradictions between perceptions of consumers and manufacturers on issues of safety, innovation, performance and sustainability.

"When 65 percent of consumers believe the cleaning products of today are no better than those of five years ago, those perceptions are going to spill over into industrial cleaning," said Mark Rossolo, director of public affairs for UL Environment.

"With consumers becoming more knowledgeable about products used at home, they are bringing that knowledge to the buildings where they work, to the schools where they send their kids and to healthcare facilities. And, they're asking facility managers and other decision makers about the impacts of industrial cleaning products," Rossolo added.