The cleaning industry has come a long way, but in order to take our place as professional partners in the field of facility management, we have to be more serious about accountability.
The most successful cleaning professionals understand that successful quality assurance —or quality control—programs are more than dashboard reports and corrective actions.
If employees are not held accountable for little things, it can eventually lead to bigger, more damaging sins.
Many cleaning professionals visit the International Custodial Advisers Network (ICAN) Ask the Experts page for insight and, every business day, we deliver advice to better help you perform your job.
Daily restroom upkeep