Unless quality control efforts are understood and integrated across all stakeholder groups, the outcome will more often than not lead to frustration at all levels.
IAQ has a more profound effect on occupants than most people realize because the average person spends about 90 percent of his or her time indoors.
High performance cleaning is a concept in which sustained, best-practice effort is the prime management ingredient feeding a system’s integrity.
The most successful cleaning professionals understand that successful quality assurance —or quality control—programs are more than dashboard reports and corrective actions.
To successfully organize (or reorganize) a higher education custodial department, one must first answer the question: What is the purpose or mission of our custodial department?
Last month I attended two industry training workshops hosted by ISSA, the worldwide cleaning industry association.
Indoor air quality is an important, and often overlooked, area of building improvement.
Daily restroom upkeep