Articles Tagged with ''customers''
Two words facility maintenance distributors and their customers are likely to be using much more in coming years are "analytical solutions."
One of the problems contract cleaners often encounter is a lack of customer interaction.
Ten exhibitors earned Best Customer Service Awards from ISSA during the ISSA/INTERCLEAN North America 2013 trade show hosted in Las Vegas November 18-21, 2013.
While most firms in our industry have always faced competitive markets, the downward pressure on prices seems to be accelerating and, for many, is becoming a way of life.
There is a way for you to make your company stand heads above all of the other cleaning companies in your hometown market.
The question our clients ask more frequently than any other question is, “What is the definition of clean?”
Our society’s love affair with cleaning based primarily on “surface” or “superficial” aspects might lead to short-term, unhappy and even “cheap” relationships between cleaners and customers.
While newly implemented business strategies for 2013 may still be on our minds, it is encouraged for maintenance professionals to not forget about the basics.
Many contractors and distributors have become their customers’ “experts” when it comes to building maintenance — helping facilities managers lower overall operating costs, transfer to green cleaning strategies and become more sustainable.