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The CMM Store
Articles Tagged with ''customers''
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The Great Debate: Big Box Or Distributor?
September 20, 2012
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Disseminating the dilemma of price versus value.
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January 2013 Contractor Success
Building Loyalty Through Consulting
Becoming your customers' cleaning consultant is a surefire way to increase your worth.
January 11, 2013
Many contractors and distributors have become their customers’ “experts” when it comes to building maintenance — helping facilities managers lower overall operating costs, transfer to green cleaning strategies and become more sustainable.
CMM Online Exclusive
Cleaning For Appearance Is The Problem
A treatise against the superficial nature of perceived cleanliness.
March 18, 2013
Our society’s love affair with cleaning based primarily on “surface” or “superficial” aspects might lead to short-term, unhappy and even “cheap” relationships between cleaners and customers.
March 2013 Contractor Success
Spring Cleaning For Your Website
Ensure your marketing and branding messages are pertinent and properly placed to maintain a productive web presence and a profitable business.
March 18, 2013
While newly implemented business strategies for 2013 may still be on our minds, it is encouraged for maintenance professionals to not forget about the basics.
May 2013 Raising Standards
How do you define clean? What is an acceptable quality level?
In a perfect world, customers would see the value ofa clean building and view all associated costs as an investment.
May 14, 2013
The question our clients ask more frequently than any other question is, “What is the definition of clean?”
