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Management And Training

IAQ radio release 2.28

February 28, 2012
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Peter J. Crosa
"Soft Selling Hardened Claims Adjusters"

Mr. Crosa has been a licensed independent adjuster and private investigator for over 30 years handling large complex losses throughout the United States and Latin America. Since 2000 he has traveled the country conducting workshops and keynote speeches on the topic of marketing vendor services to adjusters and insurance companies. Mr. Crosa is also the author of four books including: 2012 Restoration Contractor''s Guide to Insurance Repair, Soft Selling Hardened Claims Adjusters, and Claims Marketing Tipz & An Adjuster Is What an Adjuster Does. Peter is also a frequent contributor to Cleanfax Magazine, Cleaning and Restoration Magazine and other industry publications.

Mr. Crosa will also be speaking at the RIA Annual Leadership Summit and Expo March 27- 29th 2012 in Myrtle Beach, SC and holding a pre-conference program called Finding the Profitable Adjuster. He will also present a session during a break out group on How to Market to Agents and will be moderating a panel discussion titled Understanding the Mind of an Adjuster.

In addition, Mr. Crosa will be on a special end of Day 1 general session panel called, “Closing the Gap: A Discussion between Restorers & Insurers to better Serve the Customer!” In this role, he will write a position paper from an independent adjuster’s viewpoint, which will be part of RIA’s post-convention proceedings upload to their website. The goal of the Gap storyline is to find solutions to common challenges to make it better for the victims of a disaster! Join us this week and LEARN MORE about the ins and outs of working with insurance companies and adjusters.

Media Contact: Joe Hughes
Phone: 866-427-4727
E-mail: joe.hughes@iaqtraining.com

IAQ Radio

This is the place where the world discusses indoor air quality, the built environment and disaster restoration issues. The show’s hosts are Joe Hughes, President of IAQ Training Institute and Cliff Zlotnik, President Emeritus of Microban Systems. Every week they interview experts from the indoor air quality, building sciences and the disaster restoration industries. The show is designed to help promote education and communication and was introduced in August 2006 as an alternative for industry professionals and consumers to stay current with indoor air quality, building science and disaster restoration issues. The free internet-based radio program airs live Fridays at noon eastern time. All previous shows are available to be streamed or downloaded at http://www.talkshoe.com/talkshoe/web/talkCastCustomAds.jsp?masterId=1547 or www.iaqradio.com

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