Peterborough, ON, Canada — Approximately 116 jansan distributors (DSRs) and customer service reps (CSRs) are honored for completing a new e-learning program developed by Mark Warner, Manager of Training, of Enviro-Solutions, a leading manufacturer of green cleaning chemicals.
According to Warner, this is a "magnificent achievement," and the few distributors that have started but not completed the program "are very, very close . . . in some cases only one or two courses from completing the program. [They are also] deserving of an honorable mention, for sure!"
The program, which was unveiled at the October 2009 ISSA/INTERCLEAN tradeshow in
Topics covered include these:
· Comprehensive Distributor Training on Green and Selling Green
· Key Products Review
· Key Dispensers Review
· Facility Solutions
· Prospecting Skills
· 12-Week DSR Training Program
· Market Segment Training
· Procedural/How-To Training
· Technical Terminology
· Disinfection and Decontamination Seminar Training
Warner says that new courses are now being added to the program for 2010. Among them is a course specifically addressing territory-management issues and another one devoted to improving selling skills.
"A lot of the [e-learning] program’s success is the result of feedback from people who tested the program months before its release,” adds Warner. "They helped us fine-tune it so that it is informative, educational, and even fun."
More information about the E-Learning program is available by calling toll-free: 877-674-4373.