WAYNE, PA — Crothall Services Group completed the requirements for the Cleaning Industry Management Standard (CIMS) certification program on January 26, 2009, making it the first company dedicated exclusively to healthcare support services to receive certification from the International Sanitary Supply Association (ISSA), according to a press release.
Implementation of the Standard’s signature framework, which is built around five universally accepted quality principles, establishes Crothall Services Group as a high-performance, customer-focused cleaning organization, the release stated.
Crothall CEO Bobby Kutteh said: "We are thrilled to be the first healthcare support services company to receive CIMS certification. It is a testament to the excellence and drive of our people that Crothall has been placed among this select group of quality housekeeping organizations. I am proud to know we have met the demanding requirements of ISSA and earned honors distinction."
To become certified, an organization must demonstrate its compliance with the requirements described in the five sections of management best practices that make up the Standard before an independent, accredited assessor conducts an on-site review of the applicant''s systems, processes and documentation to ensure compliance, the release noted.
The organization has to meet 100 percent of the mandatory elements and 60 percent of the recommended elements per section to achieve certification, the release added.
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