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Management And Training

CRDN release 3.9

March 09, 2011
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BERKLEY, MI, – Michael Ewles has been named Director of IT for the Certified Restoration Drycleaning Network (CRDN), an international organization of textile restoration specialists serving the insurance industry. The announcement was made by CRDN President Chip Bifano.

Previously, Ewles was managing director of IT at Cleantech Group, the world’s leading market research firm focused on cleantech innovation, where he directed all IT resource planning, budgeting and strategic initiatives focused on global organization design and implementation of voice and data communications, system integration, data design and security, software product development, and emerging technologies.

“Michael’s experience, spanning 17 years, provides a valuable depth of knowledge for our IT Department, which will enable us to take our systems to the next level,” said Chip Bifano, CRDN’s President.

“Internally within our organization, Michael will be responsible for guiding our IT team through several key strategic initiatives. As a result, CRDN will be able to provide enhanced service levels to our clients through a more comprehensive approach to data management and reporting on a wide range of metrics that quantify our performance and fully demonstrate our results as we strive to provide the highest level of professional garment and textile restoration service to insurance carriers, contractors and contents mitigation companies across the U.S.,” Bifano added.

Ewles resides in Fenton, Mich.

The Certified Restoration Drycleaning Network (CRDN) is an international organization of experienced, highly trained textile restorers who specialize in insurance restoration laundry and drycleaning services for all types of loss. Adept at restoring textiles damaged by fire, smoke, water or exposure to mold and other contaminants, CRDN members offer an effective, efficient and proven solution for insurance professionals seeking to reduce costs and improve margins while closing claims quickly. CRDN currently operates in the United States, United Kingdom and Canada. The organization’s Web site is, and claims assignment can be made across the U.S. by calling 1-800-963-CRDN (2736).

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