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Press Release

Xora enhances StreetSmart Mobile Forms and Mileage Manager

May 15, 2014
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PRESS RELEASE

MOUNTAIN VIEW, CA — Xora, a ClickSoftware Company, today announced a new release of Xora StreetSmart™, its flagship mobile workforce management solution, featuring industry-leading enhancements to the Mobile Forms and Mileage Manager apps, designed to drive greater efficiency and potential cost savings.

This upgrade provides powerful new capabilities for Xora Mobile Forms.  First, managers can access all submitted form data from a single page, with filters for quickly narrowing in on the desired data, plus the ability to edit or complete partial form submissions.  Second, new form sharing options provide the ability to automatically share form data upon submission or on-demand from the mobile app.  These new capabilities streamline the access to and use of form data, making it rapidly accessible to both managers and customers for providing immediate proof of service.   These advancements, added to the industry’s easiest interface for form creation and deployment, including the ability to integrate mobile forms with timesheet and job workflows, makes Xora StreetSmart Mobile Forms the most powerful forms offering for mobile businesses.

The only Mobile Workforce Management solution to offer a full mileage management app, Xora StreetSmart Mileage Manager now includes enhancements that enable managers to export a PDF of the User Route Map, which displays the actual route of a trip taken compared with the Google Maps suggested route.  Managers can now easily share this visual route information with customers or review it with employees as well as archive it for future reference.

“The improvements we have made to the Mobile Forms and Mileage Manager provide functionality that isn’t available in mobile workforce management offerings from any other vendor,” said Tom Miltonberger, vice president of Products and Engineering for Xora. “These enhancements continue our track record of giving our users industry-leading capabilities that help them to work more effectively and efficiently.”

We use the enhanced Xora StreetSmart Mobile Forms to easily access the form data that our crews submit for each job they complete. The new management interface has made reviewing those completed forms even easier,” said Robert Ewald, owner and president of landscaping company Ewald Services Inc. “We like the convenience of having one place to view and monitor all submitted forms, which enables us to speed and simplify our invoicing and better manage our cash flow.” 

“By emailing mobile forms directly from their handsets, our supervisors can have improved visibility into what’s happening at each job site. We are also emailing the completed forms to clients so they get the same info in real-time,” said Michael C. Wyatt, the CEO of Geese Police Indiana, which uses border collies to clear Canada geese from client properties.

Xora StreetSmart is a suite of configurable mobile apps and a web-based management application. The mobile apps turn any mobile phone or tablet into a powerful productivity tool. The web application lets managers and back office personnel analyze performance for better decision-making, faster routing and more efficient customer service. Among the mobile apps in StreetSmart are Mileage Manager, which streamlines mileage and expense submission and analysis; Mobile Timesheets, which save time and reduce errors; Mobile Jobs, to reduce phone tag and manual paperwork; and Mobile Forms that include photo and electronic-signature capture capabilities for proof of service.

About Xora

Xora is the #1 market leader in mobile workforce management. Our flagship product is a suite of configurable mobile apps and a web-based management application that helps mobile businesses and their field employees work smarter and faster. More than 16,000 organizations rely on Xora every day to save money and grow their businesses. Visit Xora on the web at www.xora.com.

About ClickSoftware

ClickSoftware (NasdaqGS: CKSW) is the leading provider of automated mobile workforce management and service optimization solutions for the enterprise, both for mobile and in-house resources. As pioneers of the “Service chain optimization” concept, our solutions provide organizations with end-to-end visibility and control of the entire service management chain by optimizing forecasting, planning, shift and task scheduling, mobility and real-time management of resource and customer communication.

Available via the cloud or on-premise, our products incorporate best business practices and advanced decision-making algorithms to manage service operations more efficiently, in a scalable, integrated manner. Our solutions have become the backbone for many leading organizations worldwide by addressing the fundamental question of job fulfillment: Who does What, for Whom, With what, Where and When.

ClickSoftware is the premier choice for delivering superb business performance to service sector organizations of all sizes. The company is headquartered in the United States and Israel, with offices across Europe, Latin America and Asia Pacific. For more information, please visit www.clicksoftware.com. Follow us on Twitter.

Safe Harbor Statement
This press release contains express or implied forward-looking statements within the Private Securities Litigation Reform Act of 1995 and other U.S Federal securities laws. These forward-looking statements include, but are not limited to, those statements regarding expected benefits from using Xora StreetSmart. Such "forward-looking statements" involve known and unknown risks, uncertainties and other factors that may cause actual results or performance to differ materially from those projected, including those discussed in the "Risk Factors" section and elsewhere in ClickSoftware's annual report on Form 20-F for the year ended December 31, 2013, and in subsequent filings with the Securities and Exchange Commission. Except as otherwise required by law, ClickSoftware is under no obligation to (and expressly disclaims any such obligation to) update or alter its forward-looking statements, whether as a result of new information, future events or otherwise.

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