NEW YORK — The 20th Congress of the World Federation of Building Service Contractors (WFBSC), being held in New York City on April 6-9 in the Marriott Marquis, continued this morning with keynote addresses from Dr. Peter Diamandis and Steve Forbes.
Welcome remarks were made by the event's host, Stanley Doobin, owner and president of Harvard Maintenance, and WFBSC's president LeRoy Dock, CBSE.
Building service contractors and prominent cleaning professionals from over 20 countries are attending this year's event.
"This year's Congress is filled with content that can change your business and your life," noted Doobin.
Author of the bestselling book, Abundance — The Future is Better Than You Think, Dr. Diamandis addressed the audience with examples of key advances in technology, including robotics, that will impact this cleaning industry in the coming years.
"The only constant is change. If you don't disrupt yourself, someone else will," asserted Dr. Diamandis, adding that before a concept is considered a breakthrough it is first considered a "crazy idea."
Dr. Diamandis continued his discussion by encouraging executives and other cleaning professionals to stop thinking in a linear fashion and welcome and accept changes and technological advances.
"What is the problem you are trying to solve?," inquired Dr. Diamandis. "The technology is here to help."
Next, Forbes, chairman, CEO and editor-in-chief at Forbes Media, presented this morning's second keynote address.
Before looking ahead at such issues as credit, taxes and healthcare, Forbes took a look back at 2007, 2008 and 2009, which marked three of the most challenging years in our country's recent history, and presented his case for why this country is expected to experience significant growth in the coming years.
While Dr. Diamandis discussed disruptive and emerging technologies, Forbes reminded the audience of how a stable economy and properly assessing the value of money is critical to invent, test and develop these innovations.
This year's event is packed full of high-level business information that is key to building service contractors moving forward.
Cleaning & Maintenance Management, a sponsor of the event, is on-hand, and we will continue our reporting this week and in the May issue ... so stay tuned.