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ICAN/ATEX: What is the best way to clean area rugs?

February 12, 2013
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Many cleaning professionals visit the International Custodial Advisers Network (ICAN) Ask the Experts page for insight and, every business day, we deliver advice to better help you perform your job.

Tuesday’s Question:ICANATEX Logo

We have huge area rugs made of wool and faux silk in public areas.

As per the manufacturer's specifications, we can only dry clean them.

Please advise as to what the best way is to clean them would be.

Tuesday’s Answer:

Wow. Huge area rugs in public — I assume high-traffic — areas that the manufacturer says cannot be wet area rugcleaned.

First off, you should try to get a few questions answered by the manufacturer:

1. Faux silk is fake or artificial silk. Knowing what it isn't won't help you figure out how to clean it; knowing what it is might. See if you can find out.

2. What exactly does the manufacturer recommend for cleaning? Can they give you the name of product, process or of companies in the area that can provide this service?

3. Is there a warranty involved? If there is a warranty involved, I suggest you follow the manufacturer's specific directions. Then, if the rugs don't perform, the manufacturer can't blame the cleaning.

If there is no … - John Downey, founder of Cleanfax magazine and owner of Downey's Carpet Care of Granville.

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