FieldAware Announces the Winner of the First Business Transformation Award
Streamlining Business Processes Results in $160,000 of Gains
DALLAS, TX — FieldAware, a leading field service software company dedicated to helping service companies transform their businesses, announced that Cote’s Mechanical has been selected as the recipient of the inaugural Business Transformation Award.
The heating and cooling contractor based in Sanger, Texas, was chosen as the winner of the Business Transformation Award based on the innovative methods they implemented and improved the business by an estimated $160,000. Using FieldAware’s unique software solution, the company was able to reduce labor costs on administrative functions by $60,000 annually while gaining another $100,000 in business improvements by streamlining business processes and creating greater efficiencies.
“FieldAware specializes in providing affordable SaaS (Software as a Service) solutions to help service businesses streamline and enhance their field service operations,” said Brendan Sullivan, Chief Marketing Officer for FieldAware. “By helping small and medium size companies digitize their workflow and share this information via the Internet and Smartphone technology, we have seen many of our customers dramatically transform their entire businesses.”
Sullivan said FieldAware was witnessing a significant number of dramatic transformations in its customers’ businesses that they felt it was appropriate to create an award that recognizes the company achieving the most significant improvements. The winner is selected based on an evaluation of key customers across a specific criteria set.
Cote Wyatt, owner of Cote’s Mechanical, said he was very honored to be selected for the award and credited FieldAware as being a key part of supporting his growing business. Cote said he had been running his business in the traditional way many contracting firms run their companies – technicians filled out paperwork in the field and then the office staff manually entered the information into the computer system.
“The old process took a lot of time and we were faced with a mound of paperwork everyday,” Cote complained. “If we didn’t make a change, I knew we’d never keep up with handling more than 60 jobs a day.”
With the FieldAware solution, Cote’s field techs and office personnel now share all information digitally in real-time. “We looked at several different options but FieldAware offered the best solution and fit our business structure. Within 30 days our entire company had the system down pat.”
“Beyond the savings from data entry and more efficient business processes, the FieldAware system gives us great visibility into every job,” Cote concluded.
The Business Transformation Award will be presented to Cote’s Mechanical at an award’s ceremony in Dallas on January 29th during the AHR Expo. The Award will be presented annually to the service business that is most deserving of the honor.
With thousands of global users, FieldAware is a leading provider of field service management solutions and helps companies:
• Streamline the service scheduling process
• Increase field worker productivity
• Improve customer satisfaction
• Accelerate invoicing, automate timesheet reporting
• Generate lead opportunities in the field
“FieldAware seeks to recognize the leaders in the field service industry that stretch our system to get the maximum gains from broad adoption and application of our products,” Sullivan concluded.
Our company was founded on the premise that small and medium sized field service companies deserve the same level of automation capabilities used by large-scale field service companies. They also deserve to transform their business with this technology at an affordable price. We also believe that those capabilities should be delivered on technology that small and medium businesses already have: Smartphones and the Internet.
FieldAware operates three global offices. Our international headquarters is in Dublin, Ireland. Our sales and corporate headquarters in located in Plano, Texas. We also operate a business development and marketing office in Chicago, Illinois.
For more information about FieldAware visit www.fieldaware.com.
To register to attend the 2013 AHR Expo or to find more information about FieldAware’s presence at the Show, visit www.fieldaware.com/ahr-expo-2013-visit-us-in-booth-3145.