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Training / Marketing And Branding / Business / Operations / Standards And Certifications
November 2012 Contractor Success

The Business Of Housecleaning Goes Commercial

Marketing that you are educated as a professional cleaner can gain you respect and generate success.

November 02, 2012
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What’s Behind The Acronyms?

The Association of Residential Cleaning Services International (ARCSI) was founded in 2004 to “unify, develop and promote” the world’s best residential cleaning services.

Today, there are over 550 member companies.

The Annual ARCSI Convention is always scheduled and produced in concert with the ISSA/INTERCLEAN trade show.

The Institute of Inspection, Cleaning, Restoration and Certification (IICRC) has done more to professionalize the carpet cleaning industry than any other single thing.

With a history going back to 1972, the IICRC is now a standard development organization accredited by the American National Standards Institute (ANSI).

The IICRC has over 53,000 technicians around the world certified in over 22 various disciplines from carpet cleaning and color dying to mold remediation and hard surface floor care.

Now, there is also the House Cleaning Technician (HCT) designation.

David Kiser is a founding member and the first president of ARCSI. He also served as the first chair of the ARCSI Certification Committee and the IICRC HCT Committee. Kiser and his wife Carrie started Champagne Services, a professional housecleaning service, 30 years ago. Kiser is also a principal in the Institute for Service Excellence (ISE). You can learn more about him at www.ISEToday.com.

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