It is unlikely a service company will run perfectly while the owner is absent. For it to run smoothly takes a lot of effort. The success of a self-running business is determined by the skill level, dedication, motivation, and innovation of self-directed work teams.
You will need superior operational systems to ensure attendance (including backup teams), continuing education and training (to ensure standards compliance), rigid quality control (including self-inspections), unsurpassed customer service (solving all types of issues and complaints), material and labor logistics, regular supervision plus a good dose of creativity and motivation.
As an owner you will want to maintain... — Gary Clipperton, National Pro Clean Corp.