Kravitz states that carpet cleaning technicians will need to not only offer more environmentally responsible carpet cleaning services to their customers, but also find ways to make their own business operations greener, healthier and more sustainable.
He notes that because of the cost of fuel, which is expected to rise again, and in the interest of sustainability and protecting the environment, more technicians will service only specific areas and, further, they will segment those areas so that only certain areas are serviced on specific days.
Kravitz adds that as more of our customers become ecology cops, companies that are green and sustainable in their offerings to customers — as well as their business operations — will be more likely to hold onto the customers they have and be better able to recruit new ones.
According to Kravitz, in addition to being beneficial to the environment and people''s health, this also makes a positive difference to the bottom line of these companies.
Robert Kravitz is a former building service contractor and carpet cleaner and has written two books related to the professional cleaning industry. He now works as a communications professional for the cleaning and maintenance industries. He may be reached at firstname.lastname@example.org.
Click here to view the digital version of the April issue.