Griffin states that to survive, or better yet to thrive, in a marketplace that is developing, you must pay close attention to the details of operating every aspect of your business as efficiently as possible.
He notes that you must firmly believe that you know what you are doing and are making the right decisions, even when you can''t prove it and when others question your actions — and your sanity.
Griffin adds that if you want a price increase, reduce your labor costs internally instead of asking the customer for more money.
According to Griffin, proactive in-house cleaning employees and building service contractors attend trade shows, seminars, webinars and other educational events to stay on top of what''s happening today and where things will be going tomorrow.
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